Policies & Guidelines

Our staff is committed to providing you with quality service and we understand if your event is successful, then we are successful.

An event coordinator is assigned specifically to your event to act as your liaison with various departments of the McAllen Convention Center throughout your entire planning process. If you have any questions he/she will be able to handle your inquiry quickly and efficiently on your behalf.

The following are the operational policies of the McAllen Convention Center. We recommend the facility contractor provide a copy of the appropriate section to their exhibitors, subcontractors or any persons involved with the execution of the event. We hope these will answer questions, provide timelines, and inform you of our operating policies. We realize each event is unique and there may be specific questions and challenges during the planning process. Please ask your event coordinator about any concerns that may arise. We welcome the opportunity to work on your event. The McAllen Convention Center staff will do everything possible to make it a success.

Download the McAllen Convention Center Operation Policies [PDF]

Detailed Guidelines

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