Sales & Service

Event Planning Information

We have created this Event Planning Guide to serve as a tool to help minimize the complexity of hosting your event and to maximuze the experience of your attendees, staff and contractors. This guide introduces you to our guidelines and briefly summarizes our procedures, policies, and services, as stated in our Operational Policies.

Exhibitor Information

This guide is to assist the Facility Contractor with communicating the correct information to his/her exhibitors. It will serve as a tool to help minimize the complexity of hosting your event and to maximize the experience of your exhibitors, staff and contractors.

Exhibitor Samples and Food Promotion Requests

Client must advise Centerplate, and the McAllen Convention Center management, of all food vendors/exhibitors wanting to participate in the trade show detailing what food products will be potentially sold or given. Centerplate/MCC management will review list of exhibitors and decision will be made to allow potential exhibitors to participate in the trade show. Download and read this form for more information.

Fire Guidelines

The information provided in this guide is a brief outline of the fire guidelines found in the McAllen Convention Center’s Operational Policies. It is impractical to cover all the standards for proper fire safety, but this guideline does provide the fundamental rules governing exhibits in the facility. Please consult the Operational Policies for further information.

Internet Guidelines

By using our Internet, wireless or wired, you agree to follow and be bound by the terms and conditions concerning your use of the access to the Internet we provide. The policies may be modified at any time, and any such modification shall be effective immediately upon posting of the modification. By your access and use of the Internet you agree to periodically review this policy and shall be conclusively bound by any such future modifications.

Social Events Information