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Catering Guidelines

Centerplate is the exclusive caterer and concessionaire of the MCC. No food, beverage or alcohol may be brought on to the property except by Centerplate. Furthermore, no alcohol or food maybe removed from inside the facility at any given time.

Deposits

A 25% deposit is required upon signing of the contract. An additional deposit of 50% of the total estimated food and beverage is required 30 days prior. The balance of payment is required 5 days prior to the event by cashier’s check or credit card. Any additional charges incurred during the function will be due on the completion of the event.

Guarantees

Seven (7) business days prior to your function (Monday through Friday), please advise the Catering Office of the exact number of guests attending. This number will constitute the guarantee, not subject to reduction, and charges will be made accordingly. The Food and Beverage Department can provide meals for 5% over the guarantee, up to a maximum of 30 meals (client to be charged for any overage required).

Price Guarantee

Prices will be guaranteed three (3) months prior to the event.

Specialty Events

Mean functions of 1,000 and above are considered “Specialty Events” and may require customized menus not in our guide. Your Catering Sales Manager will work with you to design menus that are creatively and logistically appropriate for large numbers. In certain cases, additional labor and equipment fees may be applied to orchestrate such events.

Cancellation Policy

In the vent the function is cancelled within 30 days of the event, the deposit will not be returned. Full charges will be applied to cancellation of meals within 72 hours prior to function.

Taxes and Service Charges

The applicable Texas sales tax (8.25%) will be applied to all food, beverage, labor, equipment rentals, and service charges. A 20% service charge will apply to all food, beverage, and labor charges.

Holidays

There will be an automatic additional labor fee for food and beverage service or preparatory days on the following holidays: New Year’s Eve, New Year’s Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Delayed Service

On the day of the event, if the agreed upon beginning or ending service time of your meal changes by 30 minutes or more, an additional labor charge will apply.

Concession Policies

Centerplate, the exclusive caterer and concessionaire, must provide catering services for all events in the Convention Center. Call (956) 681-3863 for more information.

  • In order for Centerplate to open food concessions, there is a minimum food and beverage sales of $1,000 for 6 hours per day that must be met. Should this quantity not be met, the client will be responsible to pay the difference. Any additional hour for concession to be open will be at a cost of $150 per hour.
  • Client must advice Centerplate/McAllen Convention Center management of all food vendors/exhibitors wanting to participate in the trade show detailing what food products will be potentially sold or given. Centerplate/MCC management will review list of exhibitors and decision will be made to allow potential exhibitor to participate in the trade show. Centerplate/MCC reserves the right to decline the participation of vendors. Vendors that are approved to participate will incur a participation fee payable to Centerplate of $200 per day for the duration of expo or trade show.
  • Any food vendor wanting to sell packaged food must have the product packaged so the customer cannot eat that product during the show; product must be consumed outside the MCC.
  • Any food vendor that participates in a show and is not selling food or beverages will be allowed to give samples in no more than 2 oz. portions.
  • Move-in and move-out days: Outside food and beverage is not allowed in the facility. We can provide boxed lunches or meals for exhibitors by order and payment guarantee of event organizer.
  • ABSOLUTELY NO FOOD OR BEVERAGE WILL BE ALLOWED INTO THE BUILDING.

Alcoholic Beverages

  • Alcoholic beverages may be served within the facilities during certain events (i.e. dances, receptions).
  • Centerplate, the exclusive caterer and concessionaire, must provide the service and sale (concession) of food and beverage, including alcohol, for all events in the Convention Center. Contact a Centerplate representative for more information at (956) 681-3863.
  • MCC clients are responsible for security comprised of off-duty McAllen Police Department officers at any event in which alcohol is being served or sold. The final number of officers is determined solely by the McAllen PD based on event requirements. MCC clients can contact the McAllen PD directly at (956) 681-2203 for more information or to make arrangements.
  • BYOB (Bring You Own Bottle) functions are strictly prohibited.